Privacy Policy

Last updated: 15/03/2026

1. Information We Collect

We collect different types of information depending on how you interact with our service:

End customer personal data

• First and last name
• Email address
• Phone number (optional)
• Loyalty card history and transactions

Merchant data

• Company information (name, address, business type)
• Representative contact data
• Billing and payment information

2. Use of Information

We use the collected information to:

• Provide and improve our loyalty services
• Process transactions and manage subscriptions
• Send service-related communications
• Generate analytics and reports for merchants
• Comply with legal obligations

3. Sharing Information

We do not sell your personal information. We may share data with:

• Participating merchants (only data necessary for the loyalty program)
• Service providers who help us operate the platform
• Authorities when required by law

4. Data Security

We implement security measures to protect your information:

• Encryption of data in transit and at rest
• Restricted access to personal data
• Periodic security audits

5. Your Rights

You have the right to:

• Access your personal data
• Rectify incorrect information
• Request deletion of your data
• Object to the processing of your data

6. Cookies

We use essential cookies for the service to function and analytics cookies to improve your experience. You can manage cookie preferences from your browser.

7. Data Retention

We retain your data while you maintain an active account or as necessary to comply with legal obligations. Loyalty card data is retained according to the corresponding merchant's policies.

8. Changes to this Policy

We may update this policy periodically. We will notify you of significant changes through a notice on our platform or by email.